BPCR has a 10-day exchange policy: you have 10 days from when your order is delivered to ship it back to us for an exchange. 

Any parcel returned after the prescribed timeframe shall be refused and returned to the sender. The costs and risks pertaining to the return of product(s) are borne by the sender.

In order to accept the exchange, the product(s) must be returned in full condition in its original packing, undamaged, with its label attached, not worn, accompanied by all of its accessories.

1. Make sure all products are exactly as you received them, with tag and seal still attached.

2. All products that come in their own box must be returned in their original, undamaged box.

After this, You will receive a voucher with the amount of the returned item.

If you need any further information, you can send an email to